UPDATE (28 Apr 2011):

Server migration is complete!

At the moment, please check your account thoroughly, if you discover any problem or anything is missing, please submit a ticket in Account/Billing Department IMMEDIATELY. The old server will be taken offline on 3rd May 2011. Data in the old server will become unretrievable after that.

New Server 3 uses Softaculous instead of Fantastico. If you have any scripts previously installed by Fantastico or manually, you can import/synchorize them by following this tutorial.

If you have not corrected the name servers of your domain, please modify them as instructed below.

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Dear Server 3 Customers,

First off our deepest apologies for the unstable service you experience during the last few months. While we did all we could, things happened and we are sorry to say that the current Cloud Server 3 is deemed not suitable to host your account any further. Hence we have prepared to migrate your hosting account to a more stable environment.

IP of old server: 63.247.77.50
IP of new server: 69.50.218.99

The migration will start on 22th April 2011. We reckon it needs a week to complete. Before that, please confirm that the name servers of your domain are set correctly. This is to avoid any downtime after the old server is taken offline.

Please check the name servers of your domain name at http://enc.com.au/itools/nscheck.php, then perform the needed actions IMMEDIATELY. The DNS records are synchronized to the new server. So you have no need to worry about any downtime.


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CASE 1: ns5 & ns6.cyberultra.net OR ns5 & ns6.unifiedns.com
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No action required



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CASE 2: ns1 & ns2.cyberultra.net OR ns1 & ns2.unifiedns.com
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Change name servers to ns5 & ns6.unifiedns.com



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CASE 3: ns1 & ns2.yourdomain.com
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Update your name server IPs with your domain provider, then edit DNS zone in cPanel

ns1.yourdomain.com - 69.50.218.99
ns2.yourdomain.com - 69.50.201.156



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CASE 4: Other name servers
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Change name servers to ns5 & ns6.unifiedns.com

Or point your domain name to IP 69.50.218.99 AFTER MIGRATION.



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No other action is required from your end. We will complete the migration smoothly and minimizing the downtime of your web site.

Sorry for the short notice and a migration again in 4 months. We are eager to start it as soon as possible to return the stable service that you deserve. If you have any enquiry, kindly submit a "Account/Billing" ticket at http://clients.cyberultra.net/submitticket.php, we will get back to you as soon as possible.

 

Specifications Of New Server:
Intel i7-2600
8GB DDR3 RAM
100Mbps Port
cPanel
Softaculous (194 scripts) replacing Fantastico (64 scripts)

 

We will update the page once new information is available.

 

Regards.



Wednesday, April 20, 2011



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