Can I upgrade/downgrade my hosting package?

Yes. To upgrade/downgrade your hosting package, please
  1. Login to our client area
  2. Click "My Products & Services"
  3. Click the "View Details" button of the hosting account you want to upgrade/downgrade
  4. Click the "Upgrade/Downgrade Package" button at the bottom of the page
  5. Choose hosting package and billing cycle
Our system will calculate the upgrade fee and create an invoice for you to pay and complete the upgrade process.
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Is there any downtime when I upgrade or downgrade my account?

No, your account can be upgraded or downgraded to any plan without any downtime.

Is there a minimum time contract/commitment?

Not at all. You can pay monthly, quarterly, semi-annually or annually. You can also cancel your...

Can I change the domain name of my hosting account?

You can request us to change the domain name of your hosting account. It is free for once per...

How do I cancel my account?

You can cancel your account with us by following the steps below at any time. Login to our...

What is my cPanel and FTP password?

To get or reset your cPanel and FTP password, please: Login at our client area Click Services...